All of your cryptocurrency balances are encrypted within the “24-Word” Secret Phrase. The secret phrase is the master key for all your assets so all private keys are derived from that 24-Word Secret Phrase.


When you enter the Secret Phrase check the following points step by step:

  • STEP 1 : Check for whitespace between words. Has to be only one whitespace between two words.

  • STEP 2 : Check for the word order.

  • STEP 3 : Verify the spelling for each word, one by one.

  • STEP 4 : Go to this link of word list and try to find your words, they must be there. If not - then look for a misspell in such word.

If the error still occurs, then you probably have a mistake in your phrase backup.

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